Privacy Policy
At Frankwil, we value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit or shop from our website.
When you place an order or interact with our site, we may collect certain personal details such as your name, email address, phone number, and shipping address. Additionally, to complete your purchase, we rely on secure third-party payment gateways like Razorpay or Cashfree payment to process your payment information. Please note, Frankwil does not store your card or bank details on our servers.
We also collect technical data such as your IP address, browser type, and device information to help us improve your shopping experience. Cookies may be used to remember your preferences, manage your session, and offer personalized content. You have the option to disable cookies through your browser settings if you prefer.
All the information we collect is used solely to process your orders, provide order updates, respond to your queries, and improve our services. We may occasionally use your contact information to send you promotional offers, but you can opt out of these communications at any time.
Frankwil does not sell, rent, or trade your personal information to any third party. We may share your data only with trusted service providers (like courier partners, payment processors, or analytics tools) who help us run our business smoothly. These partners are bound to use your information only as necessary to perform their services.
Your data is stored securely, and we follow standard security practices to prevent unauthorized access or misuse. If at any time you wish to access, update, or delete your personal data, or simply have questions about our privacy practices, you can reach out to us at brandfrankwil@gmail.com or via WhatsApp at +91- 81460-44777
Timings (Mon-Fri: 9am to 5pm)
We may update this policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page along with the updated date.